When your document balance reaches zero, any operation that requires processing (extractions, report generation, pipeline runs) will be paused. You'll see a message explaining that your balance is insufficient.
You have two options to restore access:
Buy more credits — go to Billing and click "Buy more credits" to add to your balance immediately. Purchased credits never expire.
Wait for your monthly reset — your plan's full allowance is restored at the start of your next billing cycle.
You can still access the platform, view your existing projects and results, and manage your account while paused — processing simply resumes once your balance is topped up.
Auto top-up
Turn on auto top-up in Billing to automatically purchase more credits once your balance drops below a threshold you set, so a busy month never stalls a pipeline mid-run.