ACCEPTABLE USE POLICY
This Acceptable Use Policy ("AUP") governs your use of the Lymnus platform and supplements the Terms of Service. By using Lymnus, you agree to comply with this AUP. Violations may result in immediate suspension or termination of your account.
1. Purpose
This Acceptable Use Policy is designed to ensure that the Lymnus platform is used responsibly, legally, and in a manner that does not harm Lemnia LLC, other users, third parties, or the public. We are committed to maintaining a safe, reliable, and trustworthy platform.
2. Permitted Uses
You may use the Lymnus platform only for lawful business purposes, including:
Extracting data from your own documents or documents you have the right to process
Processing and transforming datasets you own or are licensed to use
Generating synthetic data for legitimate business, research, or development purposes
Creating reports and analyses from your business data
Building automation workflows for your own organization's data processing needs
Integrating the Platform with authorized third-party services
Accessing the API for legitimate application development
3. Prohibited Uses
3.1 Illegal Activities
You may not use the Platform to:
Violate any applicable local, state, national, or international law or regulation
Engage in fraudulent activities or misrepresent your identity or affiliation
Facilitate or conceal money laundering, tax evasion, or other financial crimes
Distribute, generate, or process child sexual abuse material (CSAM) in any form — this is a zero-tolerance policy and will be reported to law enforcement
Process personal data of individuals under 18 years of age without appropriate legal basis, consent, or authority to do so
Violate export control laws or sanctions regulations
3.2 Harmful and Malicious Activities
Upload or transmit malware, viruses, ransomware, spyware, Trojans, or other malicious code
Conduct denial-of-service (DoS/DDoS) attacks against the Platform or any third party
Attempt to gain unauthorized access to any systems, accounts, or data
Exploit vulnerabilities in the Platform or related infrastructure
Engage in phishing, social engineering, or any deceptive practice
Interfere with or disrupt the integrity or performance of the Platform for other users
3.3 Privacy and Data Violations
Upload personal data of individuals without appropriate legal basis, consent, or authority to do so
Generate synthetic data designed to impersonate real, identifiable individuals without consent
Use the Platform to build profiles on individuals without lawful basis
Scrape or harvest personal data from third-party services in violation of their terms
Process health data (PHI), financial data, or other sensitive categories of data without appropriate safeguards and compliance measures
Attempt to re-identify individuals from anonymized or synthetic datasets
3.4 Intellectual Property Violations
Upload content that infringes any third party's copyright, trademark, trade secret, or other intellectual property right
Use AI-generated outputs in violation of third-party intellectual property rights
Attempt to extract or reverse-engineer the underlying AI models or proprietary algorithms used by the Platform
3.5 Platform Abuse
Create multiple accounts to circumvent usage limits, token restrictions, or to receive free tier benefits beyond what is authorized
Share account credentials with unauthorized individuals
Resell, sublicense, or otherwise commercialize access to the Platform without express written authorization from Lemnia LLC
Use the Platform to build a directly competing product without authorization
Use automated bots or scripts to access the Platform in ways not supported by our API
Attempt to circumvent billing systems, token counters, or access controls
3.6 Harmful Content Generation
You may not use the Platform's AI features to generate:
Content that promotes, glorifies, or incites violence, terrorism, or mass harm
Content that constitutes hate speech targeting individuals or groups based on race, ethnicity, national origin, gender, sexual orientation, disability, religion, or other protected characteristics
Disinformation, deepfakes, or synthetic media designed to deceive
Content designed to harass, stalk, bully, or intimidate specific individuals
Synthetic personal data used for fraudulent identity documents or verification bypass
3.7 AI-Specific Restrictions
You may not use the Platform's AI processing capabilities to train or improve any external AI or machine learning models, including your own or those of third parties
You may not attempt to extract training data or model weights from the Platform's AI systems
You may not use the Platform to generate AI-generated content and present it as human-authored in contexts where this disclosure is legally required
4. Resource Usage
To ensure fair access for all users, you must:
Not artificially inflate token consumption through repetitive, automated, or programmatic abuse
Not use the Platform for tasks entirely unrelated to its core data intelligence features (e.g., cryptocurrency mining)
Stay within your plan's processing limits and not attempt to bypass queue management systems
Operate automation agents within documented frequency limits and not design them to abuse free tiers
5. Security Responsibilities
You are responsible for the security of your account and any data you upload. You must:
Use strong, unique passwords and enable two-factor authentication
Keep API tokens secure and rotate them regularly
Immediately report suspected account compromises to contact@lymnus.com
Not attempt to probe, scan, or test the security of the Platform without prior written authorization from Lemnia LLC
Authorized security researchers who discover vulnerabilities should report them responsibly via our security disclosure program at contact@lymnus.com.
6. Enforcement
6.1 Monitoring
We may monitor usage of the Platform for violations of this AUP. We do not routinely review uploaded file content, but we may do so when we have reason to believe a violation has occurred.
6.2 Consequences of Violations
Depending on the severity and nature of the violation, we may take the following actions:
Issue a warning
Temporarily suspend account access
Permanently terminate the account without refund
Remove or disable access to violating content
Report the activity to law enforcement authorities
Seek injunctive relief or other legal remedies
6.3 No Refunds for Policy Violations
Accounts terminated due to AUP violations are not entitled to refunds of any unused subscription fees or token balances.
7. Reporting Violations
If you become aware of any violation of this AUP by any user, please report it to:
Email: contact@lymnus.com
We investigate all reports and take appropriate action, though we may not be able to disclose the outcome of an investigation due to privacy or legal constraints.
8. Changes to This Policy
We may update this AUP from time to time. Continued use of the Platform after updates constitutes acceptance of the revised policy.
9. Contact
Lemnia LLC
131 Continental Dr, Suite 305, Newark, Delaware 19713, United States
Email: contact@lymnus.com