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Home Help Center Billing & Payments

Billing & Payments

Questions about subscriptions, invoices, refunds, and payment methods.

How does billing work?

You are billed monthly or annually based on your plan. Tokens reset at the start of each billing cycle.

2 min read 30

Can I get a refund?

Lymnus does not offer refunds for partial months, but you can cancel at any time.

2 min read 35

How do I cancel my subscription?

Cancel from Billing → Manage Subscription at any time. Your plan stays active until the end of the billing period.

1 min read 35

How do I update my payment method?

Add a new card from Billing → Payment Methods and set it as default.

1 min read 35

My payment failed. What happens now?

Lymnus retries failed payments automatically. Update your card to avoid service interruption.

2 min read 36

Is there a discount for annual billing?

Yes — annual billing saves 20% compared to paying month by month.

1 min read 35

Other categories

  • Getting Started 5
  • Account & Security 5
  • Documents & Extractions 5
  • Agents & Integrations 3
  • Plans & Limits 6
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